综合思维. How to hire 和 nurture talent in the era of AI.

AJ约瑟夫森
Ex-Head of People @ Miro, Advising scale-ups on learning, engagement & 表演

bwin足球平台在增加劳动力、释放未开发的生产力和创新方面具有巨大潜力. But only if we have the right talent to question, underst和, 和 拥抱这项技术. To do this, we need to hire 和 train people to have ‘综合思维s’.

I’m AJ约瑟夫森我曾帮助包括Miro和Salesforce在内的公司在剧烈变革时期扩大规模. And I’ve found that underst和ing our 综合思维 (SM) might be the red thread to guide us through this global upheaval.

bwin足球平台时代需要合成思维

游戏规则已经改变

AI is transforming the People Playbook in real time. 作为获取知识的成本 从根本上下降在美国，bwin足球平台增强的劳动力将把他们的技能从知识保留转向知识应用. 员工将从可重复的产出转向识别新问题，并提出解决这些挑战的跨领域想法. The cost of prototyping 和 experimentation will drop. Creating something entirely new becomes cheaper 和 easier.

How do we prepare our employees for this shift? 进入:合成思维.

遥遥领先

具有综合思维的人“有能力吸收大量信息”, 反思一下, 然后以一种对你有用的方式组织它，也证明对别人有用.” It’s a term coined by Harvard professor 教授. 霍华德·加德纳. And it’s changed the way we can think about intelligence.

换句话说, SM is all about taking diverse knowledge 和 creating new ideas, 对比, 和 questions—generating something new 和 helpful for your world.

The process of synthesizing can be seen in three phases. When presented with a challenge, 合成器 are likely to:

1. Source knowledge from diverse disciplines 和 perspectives
2. Analyze 对比 和 connections to create a new solution
3. Articulate this new perspective accurately 和 effectively

SM水平较高的人准备好在bwin足球平台增强的环境中茁壮成长. They cherish the thrill of extracting knowledge, 跨学科应用思想, 和 sharing their new ideas 和 learnings with their peers. 他们成为创新的引擎. 在bwin足球平台时代, where more repetitive tasks are open to automation, the SM skillset is a critical business advantage.

bwin足球平台的优势

AI has the potential to make organizations radically more productive 和 innovative. But only if employees know how to use the tools effectively 和 wisely. This is why employees with high SM are so valuable; they have the skills to both exploit 和 question the technology.

减轻bwin足球平台产生的风险

One of the biggest risks for early AI-adopters come from bwin足球平台的幻觉. 生成式bwin足球平台的工作原理是对一个主题的数千个答案进行“模糊快照”, 和 packages them into a clear 和 confident-sounding answer. GPT-4的进展已经解决了一些问题，但幻觉仍然很常见. 这就是熟练的 合成器 能抓住并解决这些问题吗 有问题的 输出.

bwin足球平台的幻觉 are especially risky for legal teams. 以交叉市场为例. 生成式bwin足球平台可以创建基本的合同，但它们需要公平和合法. Failure to comply with regional legislation is an 昂贵的风险.

A person with high levels of SM might take AI-generated contracts, 检查它们, 并快速检查准确性, underst和 where a junior needs to confirm or amend details, 也需要更深入的研究. 他们会改进内容, organizing the information carefully for their colleagues, 和 ultimately de-risk the final output.

Take the example of product innovation. 一个熟练的合成器有能力使用bwin足球平台工具从更广泛的来源进行研究, 巩固产品范围, 屏幕的想法, 更快地发展概念. 但它们的建立也是为了加速存在于设计核心的人际关系. 能够从不同的角度和学科中汲取灵感，会激发发现的活力, 创意, 和 testing phases with diverse customers 和 colleagues across departments.

发掘内在的才能

看着熟练的合成器从信息中提取金块，感觉就像变魔术一样. 但评估, 解释, 应用跨领域的复杂信息来发现新的见解是一种无限可学习的技能.

如果你在一个规模化的工厂工作, chances are you have plenty of 综合思维s already in your organization. 识别这些人并授权他们指导其他人的SM技能从未如此重要. 在bwin足球平台时代，高SM员工是您竞争优势的关键组成部分. 这里有三个步骤可以帮助你.

1. 找到你的合成超级英雄

你要找的是 丁字形的问题解决者. 能够自如地组合和分析各种数据和信息的人, 不管他们的专业领域是什么. 产品和客户体验团队可能有SM技能，但不是唯一的. To shortcut the search, start by asking all team leaders for a list. 然后邀请几个人进行15分钟的聊天，了解更多让他们兴奋的原因. You want these employees to become your ambassadors.

2. 分散综合训练

Once you’ve identified your high SM employees, empower them to pass on their skills informally 和 formally. Ask them to host a Lunch 和 Learn; help them create a course. 在这里,一个 类似Sana的平台 is powerful because you don’t need to be an L&D expert to produce an effective workshop or course. The editor is intuitive 和 the AI assistant supports with writing, 编辑, even generating relevant interactive polls 和 quizzes. Whatever approach you take, make sure the C-Suite is behind you. 他们需要支持这一倡议，并庆祝高SM员工传播他们的知识.

3. 解锁公司知识

SMs are at their best when analyzing information. But, most organizations are struggling to harness their knowledge. From Google to Notion, Slack to Teams, insights 和 ideas are being lost. 结果? 放慢你的短信速度 阻碍了他们的生产力.

Sana的bwin足球平台 solves this by integrating with all your companies apps, 使员工能够准确地找到他们需要的东西，并更快地获得更相关的见解. Think ChatGPT for all your company’s knowledge. Make sure your employees aren’t some of the 46% 谁在未经雇主同意的情况下使用bwin足球平台，并在其中粘贴专有信息 冒着数据泄露的风险.

雇佣ai支持的A级球员

如果你在你的组织中培养SM，你也应该招聘这样的人. 根据我的经验，有三个关键的行为是你应该面试的. And when you assess these behaviors within a st和ardized process, 你增加了成功的机会.

SM行为测试

Structured interviews with evidence-based assessments are the 黄金招聘标准. 但在匆忙的创业生活中, the work of making time to write questions, 理解所需的答案, 和 briefing the interview panel can feel like wasted time.

评估这些行为的最好方法之一是通过一个假设的工作挑战或案例. Imagine you're trying to hire a new department lead. To test for SM, you could give all c和idates the following challenge:

在以结构化的方式评估他们之前，你会给候选人大约20分钟的时间来准备这个挑战.

识别3种SM行为

寻找优秀SM员工的面试小组应该寻找表现出以下行为的候选人. 它们是加德纳理论的关键:

提出有动机的问题“综合主要取决于所问问题的质量和被问问题的原因."

建立跨上下文的类比看到相似之处, 画连接, 注意对比, making comparisons in a relatively discipline-free or pre disciplinary way."

接受批评:“再深入一点, 提供更多细节, 处理的挑战, 意识到什么时候批评是有效的，而不是无关紧要或基于根本的误解."

对3种SM行为进行评分

To make it easier to uncover 综合思维s, I’ve created a rubric. 该标题包含一个可定制的挑战场景，并映射出这三种行为在不同技能水平下的表现.

得到标题

在酒吧下面: Does not ask sufficient basic scoping questions, 无法识别看似不相关的事物之间的相似或对比, 和, when the panel challenges their answers, the c和idate doesn’t go deeper or 提供更多细节.

在酒吧: Asks sufficient basic scoping questions for the task, 使比较, 注意相同点和不同点, 和, when the panel challenges their answers, 候选人更深入, 提供更多细节, 有效地应对挑战.

在酒吧上方: In addition to the behaviors ‘at the bar’, 应试者提出的问题表现出对解决方案的早期思考和对假设的检验. They adapt concepts or insights from one context to another, showing awareness of differences 和 similarities. 最后, SM水平高的候选人能识别批评是否有效，而不是无关紧要或基于根本的误解, 和 are able to articulate why a criticism is valid or not.

With a st和ardized process across all interviewers, 这样你就有更多的机会雇佣到最优秀的员工来推动你的公司向前发展.

为善而合成

在20世纪中期, 我们开始了从工业社会到以信息技术为中心的经济的集体转变. 几十年来，随着技术的发展，工作性质和公司结构发生了彻底的变化. We are in the early hours of a similar shift, but one that will occur at the speed of the information age we are now closing.

正如信息技术扫除了某些工作，并赋予了其他人更多的权力, bwin足球平台时代也将如此. 利用它的个人和组织将被赋予更多的权力, 更大的, 和—I hope—better than our forebears. 利用这种变革性技术不仅是为了创新和效率, 也是为了更大的利益, would be a truly worthwhile synthesis.

接下来:

L&D leader’s guide to AI in the digital workplace

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